Privacy Policy

Last updated October 10, 2026

Casa Elements LLC sells interior and exterior doors from a showroom at 15425 N Greenway Hayden Loop, Ste 5B, Scottsdale, AZ 85260. This page says what we collect through casaelements.us, who else ends up seeing it, and how to ask us to delete it. It describes what the site actually does today.

What you tell us

You can browse the whole catalog without telling us anything. We ask for your details only when you place an order:

• your name, phone number and email address;
• a delivery address and ZIP code, if you choose delivery instead of showroom pickup;
• the doors you ordered, with the configuration, finish and size you picked.

We need all of it to build the order, deliver it and reach you if something about it needs a decision.

Your card details never reach us

Payment runs through Stripe. When you check out, Stripe's own page takes the card number and handles the charge; we get back the amount, whether it went through, and the name and email you gave Stripe. The card number itself never touches this site or our records. Stripe handles that data under its own privacy policy.

What stays in your browser

Your cart lives in your own browser, not on our server, until you check out. Clear your browser data and it empties. We don't set any cookies of our own.

What your visit leaves behind

• Google Analytics counts visits to our home page. It sets its own cookies and receives your IP address, roughly where you are, and what device and browser you use. It doesn't get your name, phone or email, and it isn't running on the catalog or the door pages.
• Google Fonts and the Google map on our home page load directly from Google, so Google sees your IP address when a page opens.
• Cloudflare hosts the site and keeps the ordinary server records every website keeps: the address requested, the time, and the IP address it came from.

Who else sees your order

The order itself goes to three places, and nowhere else:

• our own records, so we can look the order up later;
• a message to our team, so someone picks it up right away;
• Stripe, for the payment.

We do not sell your details, and we do not hand them to anyone for their own advertising. If your doors need delivery or installation, we pass your address and phone number to the crew doing that work, because there is no other way to get the doors to you.

Text messages

If you call us, text us, visit the showroom or place an order and tell us it's fine to text you, we use your mobile number to send text messages (SMS) about your quote, your order, measurements, delivery and installation. The texts come from a person at the showroom, at (480) 999-4966.

SMS consent is not shared with third parties. We do not sell, rent or share your mobile number or your consent to receive text messages with third parties or affiliates for their marketing. Reply STOP to any text and we stop texting you; reply HELP for help. The full rules are in the SMS section of our Terms of Sale.

How long we keep it

We keep order records for as long as we're in business: we need them for warranty claims, returns and our tax records, and we haven't set an automatic deletion date. Google and Cloudflare keep the analytics and server records on their own schedules, which we do not control.

Asking us to delete your data

Write to [email protected] or call (480) 999-4966 and ask what we hold on you, ask us to correct it, or ask us to delete it. We will do it, except where an order is still open, or where tax and warranty rules make us keep the record. If that happens we'll say so and tell you what we kept. Some states give people extra rights over their data. If yours does, say so when you write and we'll follow it.

You can also stop most of the tracking yourself: an ad blocker or your browser's tracking protection will keep Google Analytics from loading, and the site works the same without it.

Children

We sell doors. The site isn't aimed at children, and we don't knowingly collect anything from them.

If this page changes

When we change anything here, we change the date at the top. We don't keep an archive of older versions.